FAQs: How to Buy & Sell

– Sign up for free
– Click ‘Submit New Listing’ on your dashboard
– Describe your advert well and make sure to include pictures.
– On Step 3 (‘Price‘), check the box ‘Sell on site?‘
– Submit your ad.

– Go to the Earnings section of your dashboard
– Confirm the four digit ‘Order ID number‘ given to you by the customer.

The delivery deadline is 2 days after customer’s payment date, including Saturdays (excluding Sundays & public holidays). Please note that customers can request refund(s) if you fail to meet-up/deliver on time.

The following details must be obtained before a customer collects the product from you (via meet-up or delivery) or receives a service from you.
– Customer’s First name
– Order ID Number (Ask the customer before writing it down)
– Customer’s Order Phone number (Phone number entered during online checkout)

– See ‘Earnings‘ section of your dashboard
– Find ‘Payout Settings‘
– Select ‘Bank Transfer‘
– Enter your bank details
– In the unnecessary fields, type ‘0000’ (four zeros) and click ‘Save‘.

The sooner you deliver, the sooner you receive your payouts. Payouts will be processed within 2 working days (including Saturdays) if your customers confirm that they have received their orders. See Customer Order Receipt Confirmation section below.
Otherwise, funds will be credited into your bank account within 5 days after your customers’ payment date. This includes Saturdays and excludes public holidays. However, payouts will not be processed if the customer had applied for refund with valid refund reason(s). Please see our refund policy here. Nonetheless, refunds will not be processed to the customer until we confirm with seller/advertiser (if necessary).

– Find a listing you’re interested in.
– Inform the seller/advertiser of your intent to pay online
– Click ‘Buy Now‘ and proceed to checkout. If the ‘Buy Now’ button is not available, you may contact the seller to enable the option for you. Please note that it is up to the sellers to decide whether to enable this option or not.
– Pay for the item/service
– Check the ‘Orders‘ section of your dashboard & confirm that the order is marked as ‘Completed‘
– Confirm your ‘Order ID Number‘ with the seller/advertiser
– After seller confirms your order, seller should begin preparations for delivery or meet-up depending on your preferred mode of delivery.

Important note: All successful payments will be marked as ‘Completed‘ in your dashboard. Check the ‘Orders‘ section of your dashboard & confirm that the payment order is marked as ‘Completed‘. If order is marked as ‘Processing’, kindly contact us immediately.

At the moment, we recommend that you pay the delivery fee only after you have received your product. You can also review our safety tips.
Nomaloo is not affiliated with sellers/advertisers on the platform. Therefore, we do not recommend that you send payments directly to any seller/advertiser. You do so at your own risk.

Tap here to read our return & refund policy. Kindly allow 2 working days including Saturdays (excluding public holidays), for the seller to organize a meet-up or delivery depending on your preferred mode of delivery.
Currently, we only offer refunds for prepaid orders for physical products. The payments must have been made via this website, and the only payment link is accessible by clicking the ‘Buy Now’ button on the advert/listing page.

You can confirm that you have received your prepaid order by sending us the following information via WhatsApp/Telegram chat.
‘Confirm‘-space-‘your Order ID‘-space-‘your Order Phone Number‘
For example: If your Order ID is ‘2023’, and the phone number you used during checkout is ‘08023456789’; send ‘Confirm 2023 08023456789’ to us via Whatsapp or Telegram. Once you do, you acknowledge that you have received your order and your payment will be released to the seller.